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Rest Home Care

Written by Ryman Healthcare
on April 19, 2024

Residential Rest Home Care  

At Ryman we offer a range of care options, including rest home care. Rest home residents receive the very best in clinical care, while enjoying the benefits of living in our friendly community.


To make sure you receive the level of care that’s right for you, your needs are assessed before you arrive. We then create an individual care plan that is specific to your needs. This will determine the level of care you require, and includes your own personal preferences right down to how you like your cup of tea. 

We can assist you with anything from showering and assistance with dressing, to administering medicines – it depends on whatever your needs are at that time. With this extra help, daily life carries on as normal. 

A regular selection of activities and outings are there for you to enjoy, and we encourage you to make the most of the amenities that the care centre offers. 

Ryman residential care centres are staffed 24 hours a day, 7 days a week. A clinical manager and unit co-ordinators oversee our trained carers and registered nurses. Our staff ratios are amongst the highest in the retirement sector and where possible, you will be regularly cared for by the same person. 

Rest assured that at all times you will be treated with the utmost dignity, kindness, and respect. 

Care options vary between villages, please check with your local village. 


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The Ryman Care Guide

A comprehensive guide of Ryman care options – resthome, hospital, specialist dementia and assisted living.



Wondering how to get into a rest home in NZ? 

Our step-by-step guide to care can help.



"The team showed love, care, dignity and respect, not only to Mum, but to every other resident that I saw in their care."

Ryman resident family member

Who pays for residential rest home care in New Zealand? 

Everyone is responsible for paying for their own care, but people can apply for a Residential Care Subsidy if they can’t afford all or some of the cost. The first step is for you to be assessed by your local Needs Assessment and Service Coordination agency (NASC). Or in some regions, assessment is done through Care Co-ordination – Older Person’s Health. 

To find your local NASC visit 

Or call Seniorline on 0800 725 463 

Residential Care Subsidy 

If you have been assessed as needing long-term residential care, you may be able to get a Residential Care Subsidy to help with the cost of your care. It's paid directly to us by Health New Zealand - Te Whatu Ora. 

Whether you receive government assistance will depend on your income and assets when you need to go into care. To determine your ability to contribute to your care costs, Work and Income NZ will conduct a financial means assessment. 


How to apply for a Residential Care Subsidy


Residential Care Loan

If your money is tied up in your house, you may be able to get a Residential Care Loan to help pay for your care if you don’t qualify for a Residential Care Subsidy. 

A Residential Care Loan is an agreement with the Crown to provide a loan for the cost of your care. It's an interest-free loan secured by placing a caveat over your home, which is paid directly to us. It's usually repaid to the Crown when you pass away or when your home is sold, whichever happens first. 


How to apply for a Residential Care Loan


Useful links

Residential care questions and answers


How much does rest home care cost in New Zealand?   

The cost of care can vary, depending on what your needs are, which region you are living in and the type of accommodation you choose. Because rest home care fees are set by Health New Zealand - Te Whatu Ora, all care centres within a region will charge the same amount for a standard room. 

If you require a higher level of care, such as hospital or dementia care, the Needs Assessment and Service Coordination agency (NASC) will conduct an assessment to determine what care you need. 

Health New Zealand - Te Whatu Ora will pay the difference between what you are contributing (the assessed amount or maximum contribution for rest home care) and the contract price for the higher level of care. Your local village manager will be able to explain this in more detail. 

When you move into a Ryman care centre, the specific costs associated with your care will be outlined in an Admission Agreement. These will be comprised of two costs: 

1. The base care fee 

This is set annually by Health New Zealand - Te Whatu Ora and covers the cost of your daily clinical nursing care, meals, housekeeping and activities.


2. The accommodation premium

This is a premium paid for accommodation that is superior to a standard room. Specifications that require an accommodation premium can include but not be limited to: a private room, spacious room size, private ensuite and room aspect. Room layouts vary, so for more information, please check with your local village. 



Settling into the rest home

When you arrive, you’ll be greeted with smiling faces, warmth, and kindness. We know that moving can be unsettling, so we take time and listen to you. Our staff will be on hand to help with whatever you need, and you’ll have the security of monitored call bells in your room and ensuite.

Your private room

At Ryman village, our care rooms are spacious, overlooking beautifully landscaped gardens, courtyards, or atriums and include a private ensuite* and television, with plenty of space for family and friends to visit. 

You are welcome to personalise your room with your own furnishings such as your favourite armchair and special belongings. 

We also offer rest home care in the comfort of an assisted-living apartment. This allows you to remain in your Ryman apartment, but with the extra support that you need.


Your care plan

Your care plan will come to life through our custom-made electronic care app, myRyman Care. This enables nurses and carers to access and record care tasks and clinical data for you at your bedside. This means less time writing up notes, and more quality time caring for you. And should your primary carer be absent, everything is securely recorded, making the transfer of care seamless.


Delicious food

Our residents look forward to mealtimes because the food tastes great – and it’s nutritious. Our Delicious menu offers flavoursome meals prepared fresh on site by our village chefs. 

As a residential rest home care resident, we will provide all your meals and snacks. You will have a choice of three main courses, including a vegetarian option. Plus, we cater for special dietary requirements – just talk to us about what you need. 

Learn more about Delicious 

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Other care options offered at Ryman

Hospital care

Hospital-level care provides for those who have significant medical needs, with most people requiring full assistance to move around.  

We will assist you with all your needs, from showering and dressing to monitoring any chronic health conditions. We will also assist with medications, wound care, continence management and any other health needs as required. 


Learn more about hospital-level care at Ryman 


Dementia care and specialised hospital care

Dementia care homes, called specialist dementia care units within Ryman villages, are specifically designed to support people with dementia within the village community. Our secure dementia care units make it easier for residents living with dementia to orientate themselves and live fulfilled lives. 

We also offer specialised hospital care for those with psychogeriatric needs. 


Learn more about dementia care at Ryman


Respite care

Respite care provides temporary care in a range of circumstances. You may need some rehabilitation after a hospital stay, or perhaps a little extra help for a short time. And if you’re thinking about moving to a Ryman village, why not spend some time with us in respite care and experience the Ryman difference before you make your decision.

Learn more about respite care at Ryman 



About Ryman Healthcare:

Ryman was founded in 1984 and has become one of New Zealand’s largest listed companies. The company owns and operates 45 retirement villages in New Zealand and Australia which are home to more than 13,900 residents and the company employs 6,800 team members.

Media advisory: For further information, photos, interviews or comment please contact Group Corporate Affairs Manager Silke Marsh on +64 27 294 3609 or Communications Advisor Maryvonne Gray on 027 552 0767.

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