Hospital care


Our hospital forms part of our care centre, with rooms similar to our resthome. Hospital-level care provides for those who have significant medical needs, with most people requiring full assistance to move around.

We will assist you with all your needs, from showering and dressing to monitoring any chronic health conditions. We will also provide assistance with medications, wound care, continence management and any other health needs as required.

Using our award-winning myRyman Care app - located on multiple devices dedicated to our care centres - we create a detailed plan of care with you and your family. This will determine the level of care you require, including your own personal preferences – right down to how you like your cup of tea.

To complement this, we implement primary nursing groups. This means that registered nurses and carers are allocated to a group of residents – so where possible, you will be regularly cared for by the same person.

Rest assured at all times you will be treated with the utmost dignity, kindness and respect.

If you would like more information on how you can access care, click here for our step-by-step guide. 


A comprehensive guide of Ryman care options – resthome, hospital, specialist dementia and assisted living.



What you can expect

Our care centres are staffed 24-hours a day. Care is provided by trained carers and registered nurses and is overseen by unit coordinators and a clinical manager. A registered nurse is always on duty in the hospital, and whilst it is not an acute hospital, our on-call doctor service is also always available. You will benefit from staff ratios that are amongst the highest in the retirement sector.

Each resident is unique, so by listening to your needs, we can customise your care. Our custom-built electronic care app– myRyman Care – provides nurses and carers all the clinical and personalised care information they need, at the bedside. 

Our staff work tirelessly to ensure your comfort and happiness and should your needs change, you have priority access to other levels of care – right there in the village.

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  • Rooms are spacious and include a private ensuite* and television, with plenty of space for family and friends to visit.
  • Choose from a selection of room layouts with views that overlook beautifully landscaped gardens, courtyards, or atriums.
  • You have the scope to personalise your room with your own furnishings such as your favourite armchair and special belongings.
  • Some rooms feature an alcove that can accommodate a cabinet, storage unit, or small fridge.
  • Monitored call bells are located in your room and ensuite.
  • Private rooms at Ryman villages are superior to the government (DHB) service specification. Due to this we charge an accommodation premium.
*Some rooms at Rowena Jackson and Princess Alexandra villages may vary.

Wondering where to begin?

Our step-by-step guide to care can help


Innovation through myRyman Care

At Ryman, our care plans come to life through our custom-made electronic care app, myRyman Care. Located on multiple devices dedicated to our care centres, the app enables nurses and carers to access and record daily care tasks and clinical data for you at the bedside. Meaning less time manually writing up notes, and more quality time caring for you. And should your primary carer be absent, everything is securely recorded on your myRyman device making the transfer of care seamless. 

“The myRyman Care app has been invaluable for Ryman, in how much it has improved residents’ lives.”
Victoria Brevoort | Clinical Nurse Specialist

7th APAC Award-01

Eldercare Innovation Award - myRyman Care 

In 2019, myRyman Care was named Innovation of the Year – Care Model at the Asia Pacific Eldercare Innovation Awards in Singapore. The award recognises the best care model that improves the quality of life for older people.

"The team showed love, care, dignity and respect, not only to Mum, but to every other resident that I saw in their care."

Ryman resident family member

Quite simply, it's Delicious

Delicious is Ryman's bespoke seasonal menu that's prepared fresh on site using fresh ingredients. 

As a care resident, we will provide all your meals and snacks. You have a choice of three main courses, including a vegetarian option. Plus, we cater for special dietary requirements. Simply talk to us about your needs or click to learn more about Ryman Delicious.

Care accommodation premium 

Private rooms at Ryman villages are superior to the government (DHB) service specification. Due to this, we charge an accommodation premium.  The cost of the accommodation premium can vary depending on the type of room you choose. You have a choice in how you pay for the accommodation premium. 

Find out more about the accommodation premium



Browse our retirement villages across New Zealand



Read our frequently asked questions about living in a Ryman village



Contact us with your enquiry


If your needs change – we have more options

If you no longer need hospital care, we have a range of living and care options to suit what you need.