It’s a pretty special feeling being recognised for a job well done. However, the best part of winning an award, is that it gives us insight into the ways that we’re continuing to keep you happy.
We’re extremely proud to share that Ryman has won Canstar Blue's 2024 award for Most Satisfied Customers in Retirement Villages. This recognition highlights our commitment to exceptional resident experience, with Ryman achieving a perfect five-star rating across all categories.
Our success is thanks to ratings from Kiwi consumers who live in our villages or support loved ones who do.
Here at Ryman, great customer service begins with the little things, like taking the time to really listen to you and your family’s needs, to learn your story. The Reader’s Digest Quality Service Award is presented to the retirement village operator that Kiwis believe best demonstrates excellent customer service. We’ve received the gold medal eight times. However, awards aside, excellent customer service is something we strive for regardless.
The aim of the Most Trusted Brand awards is to identify the brands Kiwis recognise and trust the most. Since 2014, Ryman has been repeatedly named the Most Trusted Brand in the aged care and retirement village category.
While this is an accolade we are very proud of, providing villages that you continually trust to call home is what we’re most proud of.
Phone: 0800 588 222
Christchurch office: 03 366 4069
PO Box 771, Christchurch 8140
New Zealand