Ryman Community News

Covid-19 Waikato

Ryman Healthcare COVID Waikato update - 27 October

Written by Ryman Healthcare
on October 27, 2021

Dear residents and family members,

The Government has announced that the Waikato region currently in Level 3 can enjoy some easing of restrictions from 11.59pm tonight.

These include meeting with another household in an outdoor area and more freedom to move around the areas of Waikato region which are also in Level 3. Please see below for more details.

These changes will be welcomed by many of you but as always we will be taking an extremely cautious approach when applying these measures to our village, given that the Delta variant is still very much within our community with six of today’s cases in the Hamilton area.

As always we are here to help you – there will be the usual grocery deliveries and Happy Hour in a Bag and plenty of online entertainment available.

We encourage you to get in touch if you need any help, no matter how big or small the issue.

And if you, or someone you know, needs counselling, you are welcome to call our OCP service on 0800 377 990.

Alert Level 3, Phase 1: The key points

Care centre and serviced apartments

Our village care centres remain closed to visitors except under the following circumstances; visits to residents on compassionate grounds, visits by our village residents to their spouses in our care centres and visits to residents in end-of-life or palliative care. If you wish to arrange a visit under these circumstances, don’t hesitate to get in touch.

Independent apartment and townhouse residents

Residents may wish to meet with another bubble within the village in an outdoor setting. Alternatively, you may wish to meet with family members but in that case we ask that meetings are off site from the village and, as stipulated by the Government, are outdoors, to take advantage of the natural ventilation that brings.

No more than two household bubbles should mingle and with no more than 10 people. As well as remaining in an outdoor setting, mask-wearing and social distancing should still be adhered to.

You now have the opportunity to enjoy a game of golf – as long as you remain within those areas of the Waikato that is affected by the same restrictions.

These areas are Hamilton city, Ngāruawāhia, Te Kauwhata, Raglan, Ōtorohanga District, Waipa District and Waitomo District, including Te Kuiti.

Residents who need to go off site for medical or hospital appointments may do so if they wear a mask and will not be required to go into isolation on returning to the village, unless the government issues a directive or a risk factor has been identified.

Relatives are still welcome to drop any essential supplies to our village gates – and we will make sure they are delivered. Please label them clearly so our team can get them to their rightful owners.

Our teams are keeping our residents safe and entertained, and Zoom calls are available as an extra option for families to keep in touch.

There will be another review of the alert level on Monday 1 November and we will be in touch then with how that affects us.

Social distancing and masks

Just a reminder that, at Alert Level 3, residents are required to maintain social distance from other people not in your bubble. You are encouraged to stay in your bubble.

Residents are also asked to wear a face mask when outside of home and to ensure it is on correctly, covering mouths and noses.

Please use the COVID-19 Tracer App and get tested if anyone has any symptoms.

Resources to keep everyone healthy, busy, and safe

If you need counselling, or you are worried about someone who might be struggling, you are welcome to call our OCP service on 0800 377 990. Just let them know you are a Ryman resident or relative and where you are based.

There are a whole lot of resources available for you online, including Triple A classes, guides to making Zoom calls, and plenty of interesting games, reading, and watching material.

The links are below. On some pages you need to scroll down to see all the links. Take your time and look around.

Triple A at home: https://www.rymanhealthcare.co.nz/lifestyle/health-and-wellbeing/triple-a-home-exercises

How to Zoom: https://www.rymanhealthcare.co.nz/coronavirus-updates/zoom-how-to

Games: https://www.rymanhealthcare.co.nz/lifestyle/technology-and-entertainment/online-activities-and-games

Thanks once again

We will be in touch if anything changes, but in the meantime, have a great week.


Cheyne Chalmers
Chief Operations Officer


COVID-19 symptoms

Symptoms to watch out for include:

  • Sore throat
  • Headache
  • New cough
  • Abdominal pain
  • Fever/chills
  • Loss of taste and smell
  • Body aches/sore muscles
  • Runny nose/sneezing
  • Breathlessness
  • Diarrhoea
  • Fatigue
  • A high temperature (at least 37.5˚C)

If you have any of these symptoms contact your GP or call Healthline on 0800 358 5453.

Please make sure you get tested for COVID-19 if your GP recommends it.

For more information go to:



For information about locations of interest go to:



About Ryman Healthcare:

Ryman was founded in 1984 and has become one of New Zealand’s largest listed companies. The company owns and operates 43 retirement villages in New Zealand and Australia which are home to more than 12,750 residents and the company employs 6,300 staff.

Media advisory: For further information, photos, interviews or comment please contact Corporate Affairs Manager David King on 03 366 4069 or 021 499 602 or Communications Advisor Maryvonne Gray on 027 552 0767.

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