Coronavirus (COVID-19) Information

We want to make sure our villages are safe havens for our residents.

From 11.59pm on Wednesday 25th March New Zealand is at COVID-19 Alert Level 4 – the highest state of alert – for the next four weeks.

A State of Emergency has been declared for the next seven days, and our residents must stay at home in our villages.

Please be reassured that our team will be there to look after everyone.

We are closed to all visitors.

Visits will only be allowed in exceptional circumstances – for families of residents in end-of-life or palliative care.

Our care team is well prepared and will be there for your loved ones. They are taking full precautions and we have full infection control and pandemic plans in place.

Family or friends delivering groceries or medical essentials can drop them at the gate, and our team will deliver them to residents.

We will deliver happy hour packs, meals, groceries and essential medical supplies to all our serviced apartment residents as required.

Individual circumstances will be taken into account, so please email the Resident Support team residentsupport@rymanhealthcare.com or phone: 0800 588 222

Please read our latest updates for detailed information. 

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