Ryman voted Most Trusted Brand, 11 years and counting

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Ryman voted Most Trusted Brand for the 11th time.

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We’re thrilled that Ryman Healthcare has once again been named New Zealand’s Most Trusted Brand in the aged care and retirement village category at the 2025 Reader’s Digest Most Trusted Brands Awards.

This marks the 11th time we’ve received this award, and we couldn’t be prouder. Being recognised as the most trusted name in our sector isn’t something we take for granted.

Chief Executive Officer Naomi James says the recognition reflects the trust built by Ryman’s team members.

“I’m incredibly proud of our team. Their dedication, kindness, and the way they go the extra mile every day is what makes this recognition so meaningful. It’s a true reflection of the care they show our residents, and their commitment to our purpose of delivering freedom, connection and wellbeing as we grow older.”

Naomi James

Survey participants praised Ryman for its wonderful staff, excellent amenities and full range of care options with feedback such as: 'Excellent in every way’, ‘Has been fantastic for my Nana’ and ‘Total package, from independent living to hospital care.'

Now in its 26th year, the Reader’s Digest Trusted Brands Survey remains one of the most respected and globally recognised independent endorsements. The awards are based on surveys of consumers and recognise companies who go above and beyond in creating remarkable customer experiences. The winners are chosen from a survey of 1,750 New Zealanders across 67 categories.

by Mercy Cornish | May 27, 2025