Grocery shopping made safe and simple 

We want to offer our residents as many options as possible to keep our villages a safe haven.

Below are different solutions to keep your cupboards and fridges stocked with the essentials, now that visiting your local supermarket is off the cards for a while.

All orders will be dropped to your door. To keep everyone safe we don’t want delivery staff going in and out of everyone’s home.

You will be invoiced for your shopping in addition to your normal monthly fees (which will continue to be processed in the normal way). Ryman will cover the Bidfood delivery costs for one order per week for each unit.



To download order form click here

Bidfood offer a range of essential food items, both fresh and non-perishable. They will be delivering groceries to the village twice a week on a Wednesday and Friday.

  • Orders placed before 12pm on a Monday will be delivered on Wednesday. First Wednesday deliveries will be on April 1.
  • Orders placed before 12pm on a Wednesday will be delivered on Friday. The first Friday deliveries will be on April 3.

The Bidfood shopping list is not as comprehensive as if you were going to the supermarket. You will also see that some of the product sizes are larger than what you may usually buy. Bidfood usually only supplies to businesses, but in these unusual times, they have diversified their offering for Ryman residents, and are trying to offer as many staple items as possible. Items may change, but we will continue to offer additional, or more suitable products, as they become available.

We are also working hard to source some options for pre-prepared meals and will let you know as soon as we have some options available.

Order form shopping process
If you choose to use the paper order/delivery option, please ensure your completed order form is placed in one of the food order boxes by Sunday and/or Tuesday afternoons at 2pm. You will receive a notice from your village team advising you of where the order form drop-off boxes are located in your village. Please ensure you maintain 2m social distance and strict hand hygiene whenever you move around the village for this purpose.  
We have enclosed your first order form.  Replacement forms will be provided each week with your morning/afternoon tea goodie bag. If you need a replacement order form, please contact your reception team and they will arrange for one to be delivered to you.


Online shopping options

Online shopping is a great way to have a greater choice of groceries delivered.

New World

New World offers collect from store service or online delivery of fresh and non-perishable items. Time slots are released 7 days in advance.


Countdown delivers both fresh and non-perishable items and you can order from the comfort of your home. Countdown has a user-friendly website for ordering. There is a Priority Assistance Service for customers over 70 – so you will qualify for this.

Need help setting up an account? If you are reading this online you can follow this tutorial by pushing Ctrl on your keyboard and clinking on this link:  Online shopping - Countdown

Super Value

Super Value have just set up and online ordering service. You can pick up in-store or have delivered.

Fresh Choice

Fresh Choice have a delivery or pick-up service available here:

My Food Bag

Dinner made easy with My Food Bag - deliciously easy recipes and fresh, free range New Zealand ingredients delivered to your door.

Student Volunteer Army grocery delivery

Delivery groceries to the over 65's in the following centres: Auckland Central, East Auckland, North Shore, Hamilton, Wellington, Nelson, Christchurch and Dunedin. More centres are opening - click here for more information.

View their frequently asked questions here

Shop online:

Family deliveries

We welcome deliveries from your family or friends to our village gate. Please be assured that if they drop any grocery or other items to us, we will ensure one of our team delivers it to you as soon as possible. We have a number of our team who will be readily available to assist with deliveries to our residents. Please ask your family and friends to ensure that all deliveries are clearly marked with your name and serviced apartment number.  

Urgent support

If you need any urgent supplies or support, please phone 0800 588 222 or email us

Useful links