Care centre appointments

At Ryman villages, we follow strict COVID safety protocols to help keep our residents, team members, and visitors safe. To make it easier for you to visit one of our care centres, you can make an online appointment to visit residents living in resthome, hospital, and specialist dementia care. 

Points to note: 

• Appointments are limited to 30 minutes per visit
• No more than 2 visitors per resident per visit
• Visits must take place in the resident’s room
• Children under 12 years can visit however this will need to take place outside or in an open space. They will need to wear a mask. Please contact the village to let us know if you are planning to bring a child/ children along. 

Upon arrival, please make your way to reception and scan the QR code on the COVID tracer app. Present your Vaccination Pass and photo ID, if required. You will be asked to complete a Covid-19 health declaration, which includes a temperature check and some questions to assist with risk assessment and contact tracing. All visitors are required to wear a mask inside the village and in all areas.

If you have not received a Covid-19 vaccination, are not comfortable disclosing this, or are unable to wear a mask, we will organise an alternative area for your visit outside of the care centre. This is for risk management purposes only.

Our aim is to provide a visiting schedule that offers flexibility for family and friends to visit. If you have any concerns or requests, please contact the village and speak to one of our team members.

Booking an appointment

Step 1. Select the village you would like to visit

Step 2. Click the 'Book an appointment' link

Step 3. Complete the online appointment form

Northland

Auckland

Waikato

Bay of Plenty

East Coast/Hawke's Bay

Taranaki/Manawatu

Wellington

Tasman

Canterbury

Otago/Southland