At Ryman villages, we follow strict COVID safety protocols to help keep our residents, team members, and visitors safe. To make it easier for you to visit one of our care centres, you can make an online appointment to visit residents living in resthome, hospital, and specialist dementia care.
Upon arrival, please make your way to reception and scan the QR code on the COVID tracer app and present your Vaccination Pass and photo ID if required. You will be asked to complete a Covid-19 health declaration, which includes a temperature check and some questions to assist with risk assessment and contact tracing. All visitors are required to wear a mask inside the village and in all areas.
If you have not received a Covid-19 vaccination, are not comfortable disclosing this, or are unable to wear a mask, we will organise an alternative area for your visit outside of the care centre. This is for risk management purposes only.
Our aim is to provide a visiting schedule that offers flexibility for family and friends to visit. If you have any concerns or requests, please contact the village and speak to one of our team members.
Monday to Friday
10.00am - 7.00pm
Weekends and Public Holidays
10.00am - 5.00pm
Select the village you would like to visit and click the link to complete the online appointment form.