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Care centre visits


Visitors are not required to use the online booking system at this time.

Wherever possible, we would appreciate visits to be between 10am-5pm, any day of the week.

We also strongly encourage families to connect digitally with their loved ones. If you would like to arrange a video call and the resident needs assistance with this, please contact the village and we will make a plan to support this.

Please note:

  • Anyone with cold or flu-like symptoms (or signs of any other infectious illness) must postpone their visit until they are well again.
  • We encourage you to complete your own RAT test before visiting. You may be required to test at entry if the region is experiencing a spike in COVID transmission.
  • Please fill out the digital declaration upon arrival.
  • A suitable mask must be worn during your visit. If needed, the village will provide this to you.
  • When children are visiting the care centre, please visit directly with your loved one in their room as much as possible.
  • Children entering the care centre should wear a mask if this is achievable. The village have a supply of small masks if needed - please ask at reception
  • While case numbers remain high throughout the country, we ask you to please continue to visit in small numbers e.g. two people at a time.


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