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At Ryman Healthcare we pride ourselves in providing care that has to be ‘good enough for mum.’ In order to achieve this, we must build trusting relationships with our residents.

That is why we are so thrilled to once again be voted New Zealand’s Most Trusted Brand in the retirement village sector. It’s our fourth win and an accolade we’re incredibly proud of – so thank you New Zealand!

Residents who move into a Ryman village know they can trust in the quality of our resort-style facilities, the choice and flavour in our Delicious menus, and our full continuum of care that provides retirement living options from independent and assisted living in a serviced apartment, to resthome, hospital and dementia care.

Residents can also trust in our peace of mind guarantees. These include some of the most resident-friendly terms in New Zealand, such as fixed weekly fees and a deferred management fee that is capped at 20%.

Because that trust means so much to us, we are constantly refining our systems to ensure we’re always learning and improving.

Innovations such as our electronic care app, myRyman, has been rolled out this year. myRyman improves communication and the ability to build trusting relationships between residents, relatives and staff.

We have also rolled out emergency generators to all of our villages, ensuring that we can keep the lights on in our village care centres when the mains power goes out.

Putting our residents first has always been our priority at Ryman, and trust is a vital part of this.

To be voted the Most Trusted Brand is pretty special, as it means we are doing right by our residents, and that’s what is most important. And it is an accolade we don’t take for granted, and we will be working hard to win again next year.

Visit Trusted Brand Website

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