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Ryman News

Thursday, 07 June 2018


Ryman makes record donation to Alzheimers NZ

$390,000 raised for frontline support and research

A record $390,000 donation by Ryman Healthcare to Alzheimers NZ will significantly benefit the many thousands of Kiwis living with dementia.

Alzheimers NZ chair, Dr Ngaire Dixon, said it was the single largest charity fundraising donation they have ever received.

“It is a huge sum that will have a major impact on our ability to support New Zealanders living with dementia,” Dr Dixon said.

“We are so very grateful to Ryman Healthcare and to the many residents and staff of the Ryman villages around the country whose fundraising efforts have set an incredible record for us.”

Dr Dixon said Alzheimers NZ would use the money to fund front-line support services around New Zealand for the 60,000+ people living with dementia and their care partners. Some of the funds are also ear-marked for research.

Ryman Healthcare Chief Executive Gordon MacLeod said it was a pleasure to be able to help.

“The money’s been raised at hundreds of events around our villages and is the most we’ve ever raised for a charity partner. I think it reflects the widespread impact Alzheimers and dementia have on so many lives.’’

Ryman Healthcare is New Zealand’s largest retirement village operator, and its 32 villages include more than 700 dementia care beds.

“We’ve provided dementia care for the past 20 years and so it is an area that’s close to our hearts. We’re delighted to see the money go towards support as well as research. We know Alzheimers NZ will make good use of it.’’

Each year Ryman Healthcare chooses a single charity partner as the focus of its fundraising efforts. The company matches each dollar raised by residents and staff with its own corporate donation.

Mr MacLeod said residents and staff had knitted, baked, made toys and held sausage sizzles to raise funds.

Ryman will also be donating $25,000 from its fundraising efforts at its Melbourne village to Dementia Australia, taking the total raised this year to $415,000.

In addition Ryman Healthcare has agreed to sponsor Alzheimers NZ’s national conference this year. The Tackling Dementia conference will attract 600 delegates and overseas speakers.

Mr MacLeod said Ryman’s charity partner for the coming year would be the Stroke Foundations in New Zealand and Australia.

“Each year we consult with our residents and staff about who they would like to support. Stroke is the third biggest killer in New Zealand and affects more than 475,000 Australians, so we’re delighted to lend a hand. We’re looking forward to a great partnership with the foundations on both sides of the Tasman.’’

Ryman has donated more than $3.2 million under its charity partnership programme since 1999.

Media advisory:
For further information, photos, interviews or comment please contact Corporate Affairs Manager David King on 03 366 4069 or 021 499 602 david.king@rymanhealthcare.com.

About Ryman Healthcare:
Ryman was founded in 1984 and has become one of New Zealand’s largest listed companies. The company owns 32 villages and serves over 10,600 residents in New Zealand and Australia. Each village offers a combination of retirement living and aged care.


Tuesday, 29 May 2018



Friday, 25 May 2018

Media release


Ryman wins Most Trusted Brand accolade for the fourth time

Ryman Healthcare has been named the most trusted brand in the aged care and retirement village industry for the fourth time.

Ryman took the top award in the retirement village category in the Reader’s Digest 2018 Most Trusted Brands awards, which reward the names kiwis recognise and trust the most.

The Reader’s Digest survey has been run for 19 years, and it is the fifth year the retirement industry has been included in the categories surveyed.

The winners are chosen from a survey of 1,400 Kiwis across 65 categories. Catalyst Marketing & Research quizzed respondents on which products they recognised and used, and which held their trust in each category.

In a sample of comments, Ryman was described as having kind staff, fair charges, providing excellent care and providing villages that residents loved living in.

Reader’s Digest said consistent winners were brands that continued to offer quality and substance and held consumers’ trust.

Brands such as Ryman were ones New Zealanders had grown up with, and had a long history of being reliable and providing reassurance to consumers.

The winners were also companies that carried strong local identity and history.

Ryman Healthcare Chief Executive Gordon MacLeod said it was fantastic to win the recognition again.

“As a company that cares for thousands of older New Zealanders, I can’t think of a better accolade to win.

“Working in aged care means that there has to be a high degree of trust between our staff, our residents and their families. We’ve spent the past 34 years building this trust and we work hard to maintain it.

“We were delighted to win the first time, to win four times is testament to the amazing work that our staff do.’’

Mr MacLeod said Ryman built trust by providing the best of care and constantly innovating.

Ryman regularly surveys residents and their families on the company’s performance, so that it could identify areas to improve.

“A good example of something we have done to maintain that trust has been to install permanent emergency power generators at all of our villages.

“It is very reassuring for our residents to know that our care centres and village centres will be able to keep the lights on when the power goes out, and our generators have fired up more than 140 times since we installed them.’’

Ryman Healthcare has also won Reader’s Digest Quality Service Award three times.

Ryman’s accolades:

Reader’s Digest Most Trusted Brand (retirement villages): 2014, 2015, 2016, 2018

Reader’s Digest Quality Service Award: 2015, 2017, 2018

About Ryman Healthcare:

Ryman was founded in 1984 and has become one of New Zealand’s largest listed companies. The company owns 32 villages in New Zealand and Australia which are home to 10,600 residents and the company employs 4,700 staff.

Each village offers a combination of retirement living and aged care, including resthome, hospital and dementia-level care.

Media advisory:

For further information, photos, interviews or comment please contact Corporate Affairs Manager David King on 03 366 4069 or 021 499 602.


Friday, 18 May 2018


Ryman reports full year underlying profit of $203.5 million, up 14.2%


  • Underlying profit up 14.2% to $203.5 million in year to March 31, 2018
  • Reported (IFRS) profit up 8.8% to $388.2 million
  • Full year dividend up 14.6% to 20.4 cents per share
  • Site for eighth village in Victoria secured, target remains to open five villages by 2020
  • New villages in Karori and Havelock North planned
  • 16 new villages in the pipeline
  • Record survey results for residents and staff
  • Ramped up investment in people for future growth

Ryman Healthcare’s full year underlying profit has risen 14.2% to $203.5 million and audited reported profit after tax lifted 8.8% to $388.2 million, thanks to growing demand for independent living and aged care. Ryman’s Australian expansion is on track with the purchase of an eighth site in Victoria.

Ryman shareholders will receive an increased final dividend of 10.9 cents per share in line with the growth in underlying profit, taking the total dividend for the year to 20.4 cents per share. The dividend will be paid on June 22, and the record date for entitlements is June 8.

Chairman Dr David Kerr said increased earnings at existing villages had driven the result, and Ryman’s unique villages and high-quality care offering continued to be in strong demand.

“We are pleased to be able to report a solid full year result and great progress in developing our staff and care systems. Our balance sheet is stronger than ever with total assets of $5.8 billion, and with 16 villages in the pipeline we have a great development runway stretching out ahead in New Zealand and Victoria.’’

Dr Kerr said Ryman ended the year with less than 1% of the portfolio available for resale and occupancy in care centres was 97%.

“Demand for what we do is needs-based and growing. Resale volumes at our existing villages grew by 15% while sales numbers in the wider real estate market in New Zealand were down by 14%.’’

Chief Executive Gordon MacLeod said the death of a construction worker on site in Auckland on January 9 had been devastating.

“We have never lost a team member in a work-related accident before – and we and his family are determined that this tragic loss will not be in vain,’’ he said.

Mr MacLeod said Ryman continued to invest in improving the resident and staff experience.

Survey results for residents, their families, and our staff had all improved to their best levels ever during the year.

“Our surveys show that residents and their families are happier than ever with life in a Ryman village. We’ve invested in systems, training and improved pay rates and entitlements for village staff, and they are telling us they are happier as a result.’’

The biggest hit with residents during the year had been Ryman Delicious, which introduced new seasonal menus. Residents can pick from three choices at each meal, including a vegetarian option, which are cooked fresh on site each day.

More than 200 of the company’s leaders had already taken part in the Ryman ‘LEAP’ leadership development programme, recognising Ryman’s commitment to grow its own people.

Twenty-five villages were now live on the new myRyman Care app, and the rollout is due to be complete in New Zealand in July this year.

Mr MacLeod said good progress had been made during the year in building the capacity and capability of Ryman’s development, design, construction and community relations teams as the rollout of new villages steps up in Victoria – whilst continuing to grow in New Zealand.

New Ryman villages in Hamilton in New Zealand and Coburg in Melbourne had received planning consent, clearing the way for work to begin. Consenting was well advanced for new sites at Burwood East in Melbourne and Geelong in Victoria.

Ryman had just secured its eighth site in Victoria at Aberfeldie, and had recently bought new sites at Havelock North and Karori in New Zealand.

“Our first residents are due to move into Nellie Melba Retirement Village at Brandon Park in Melbourne shortly, and we’ve made great progress with design and planning work on other villages in the pipeline,’’ Dr Kerr said.

“We set ourselves a target of opening five villages in Victoria by 2020 and this remains our goal.’’

In Auckland, Ryman’s Logan Campbell village had welcomed its first residents, and work was progressing well on new villages at Devonport and Lynfield.

Mr MacLeod said Ryman had 16 new villages in the pipeline, which, on completion, will lift resident numbers by 65% to 17,500 across 48 villages, including eight in Victoria.

Dr Kerr said it while it had been another good year for Ryman, there was plenty of work to be done to cope with the needs of an ageing society.

“Ryman was set up 34 years ago with the aim of providing the best of care for older people – because they deserve it. We see it as a privilege to care for older people. We are committed to bringing Ryman to as many communities as we can whilst preserving our culture, and looking after our residents and staff.’’

New villages open with construction continuing:

  • Charles Upham, Rangiora: Final stage under construction.
  • Bob Scott, Petone: Final stage under construction.
  • Bert Sutcliffe, Auckland: Final stage under construction.
  • Logan Campbell, Greenlane, Auckland: First residents moved in.

New villages under construction:

  • Nellie Melba, Brandon Park, Melbourne: First residents about to move in.
  • Devonport, Auckland: Construction under way.
  • Lynfield, Auckland: Construction under way.
  • River Rd, Hamilton: Site works under way.
  • Coburg, Melbourne: Site works due to get under way later in the year.

New villages in planning and design phase:

  • Burwood East, Melbourne
  • Aberfeldie, Melbourne
  • Mt Eliza, Melbourne
  • Mt Martha, Melbourne
  • Geelong, Victoria
  • Hobsonville, Auckland
  • Lincoln Rd, Auckland
  • Te Aute Rd, Havelock North
  • Karori, Wellington
  • Newtown, Wellington
  • Park Terrace, Christchurch

About Ryman:

Ryman Healthcare was founded in Christchurch in 1984 and owns and operates 32 retirement villages in New Zealand and Victoria, Australia. Ryman villages are home to over 10,600 residents, and the company employs over 4,700 staff.


For media information or images contact David King, Corporate Affairs Manager, on 021 499 602 (+64 21 499 602) or email david.king@rymanhealthcare.com

For investor relations information contact Michelle Perkins, Investor Relations Manager, on 027 222 9684 (+64 27 222 9684) or email michelle.perkins@rymanhealthcare.com


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