Ryman Community News

COVID-19 Wellington

Ryman Healthcare COVID-19 update Wellington | 29 June 2021

Written by David King
on June 29, 2021

Dear residents and families,

I am pleased to let you know that our villages in the Wellington region are open again to visitors.

The news so far has been very positive and we think it is now safe to ease back on our precautions, but there will still be some restrictions in place at Bob Scott, Charles Fleming, Malvina Major, Rita Angus and Shona McFarlane villages.

We will always take a conservative approach and we thank you for your patience!

From tomorrow (June 30) the following measures will be in place at our villages in the Wellington region:

For care residents and families:

Our care centres will remain open to visitors, but we ask that you complete a temperature check and wear a mask when you visit anyone in care.

If you have visited any places of interest in Wellington, or Australia, in the past 14 days, we ask that you refrain from visiting.

As always, if you are unwell at all, we ask that you postpone your visit.

For serviced apartment residents:

Visits to serviced apartment residents in our villages are permitted, but we ask that all visitors complete a temperature check and wear a mask for their visit.

For independent residents:

All services continue as normal, and we will keep you posted on any developments. Please, if you have any cold or flu symptoms, do not visit the village centre or anyone in care.

We encourage residents to keep a log of visits and to use the Government’s COVID-19 Tracer app.

Let us know if we can help

If you have any questions about any challenges you or a family member is facing, please talk to your village manager.

If you are concerned for the welfare of any of our residents, or you think they could do with a friendly call or visit from a member of our team, please do not hesitate to get in touch with either your village manager or our support team on residentsupport@rymanhealthcare.com

Any resident who needs counselling is welcome to call our OCP service on 0800 377 990.

For more general inquiries you can call 0800 588 222 or email residentsupport@rymanhealthcare.com

Kind regards,


Cheyne Chalmers


COVID-19 symptoms

We know you’ve probably seen this before, but a reminder that the symptoms to watch out for include:

  • a cough
  • a high temperature (at least 37.5˚C)
  • shortness of breath
  • a sore throat
  • sneezing and runny nose
  • temporary loss of smell and taste
  • conjunctivitis
  • muscle aches
  • headaches

If you have any of these symptoms contact your GP or call Healthline on 0800 358 5453.

Please make sure you get tested for COVID-19 if your GP recommends it.

For more information go to:



About Ryman Healthcare:

Ryman was founded in 1984 and has become one of New Zealand’s largest listed companies. The company owns and operates 43 retirement villages in New Zealand and Australia which are home to more than 12,750 residents and the company employs 6,300 staff.

Media advisory: For further information, photos, interviews or comment please contact Corporate Affairs Manager David King on 03 366 4069 or 021 499 602 or Communications Advisor Maryvonne Gray on 027 552 0767.

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