Ryman Community News


Ryman Healthcare COVID-19 Update Jan 19

Written by Ryman Healthcare
on January 19, 2022

Dear residents and families,

Listen to audio file

We hope that you have all enjoyed some wonderful times with family and friends during the summer so far.

We know many of you will have been watching developments with the Omicron strain of COVID-19 around the world, and we wanted to get in touch with you to let you know what we are doing to prepare in case the virus takes hold in New Zealand.

The Government has warned us that it is a case of ‘when, not if’ the new variant lands here.

Whilst we hope this is not the case, we think it is wise to be ready should Omicron arrive at some time over the coming weeks or months.

Our priority will be to keep it out if possible, but we will be ready to act if we need to.

We have been dealing with Omicron for some time in Victoria, where we operate six retirement villages, so we have learned some valuable lessons which we think will come in handy.

The main lesson is that we need to be prepared - and rest assured we are well advanced in our preparations.

This includes developing contingency plans for our staffing, strengthening supplies of critical items (including rapid antigen tests, masks, face shields and other critical items), ensuring we have access to the best possible clinical advice and generally making sure we are ready to respond quickly.

In the meantime we have prepared some advice for you around isolating and coping with COVID-19, which you can find below.

Omicron Preparation Tips

COVID-19 Preparedness Guide

You can also contact our team on 0800 588 222 or residentsupport@rymanhealthcare.com with any questions you have.

Once again, we hope all of this preparation won’t be needed. But our experience tells us it is best to be cautious.

Take care,

Richard Umbers
Group Chief Executive

Cheyne Chalmers
Chief Operations Officer


COVID-19 Symptoms

Common symptoms of COVID-19 are like those found with illnesses such as a cold or influenza. You may have one or more of the following:
• new or worsening cough
• sneezing and runny nose
• fever
• temporary loss of smell or altered sense of taste
• sore throat
• shortness of breath

Less common symptoms of COVID-19 may include diarrhoea, headache, muscle aches, nausea, vomiting, malaise, chest pain, abdominal pain, joint pain or confusion/irritability. These almost always occur with one or more of the common symptoms.

For more information go to:


For more information about locations of interest go to:

About Ryman Healthcare:

Ryman was founded in 1984 and has become one of New Zealand’s largest listed companies. The company owns and operates 43 retirement villages in New Zealand and Australia which are home to more than 12,750 residents and the company employs 6,300 staff.

Media advisory: For further information, photos, interviews or comment please contact Corporate Affairs Manager David King on 03 366 4069 or 021 499 602 or Communications Advisor Maryvonne Gray on 027 552 0767.

You may also like:

Ryman Healthcare COVID-19 Update April 14

Dear residents and families, 

Ryman Healthcare COVID-19 Update Mar 21

Dear residents and families, 

Ryman Healthcare COVID-19 Update Mar 11

Dear residents and families,