Ryman Community News

Covid-19 Auckland

Ryman Healthcare COVID-19 update | 27 May 2021

Written by David King
on May 27, 2021

Dear residents and family members,

We wanted to update you urgently following the Ministry of Health’s latest update on travel from Melbourne.

The COVID-19 cluster that has emerged in Melbourne appears to be growing fast, and the trans-Tasman bubble has been paused.

Today the Government has required that anyone who has travelled from Melbourne since May 20 isolates and has a COVID-19 test.

If you, or any of your relatives falls into this category, we ask that you follow this request.

We also ask that you do not visit our villages in the meantime.

If you have arrived from Melbourne since May 20, and have visited our villages since then, we also ask that you contact the village urgently.

If you have any other questions, please contact your village team directly or email residentsupport@rymanhealthcare.com.

Kind regards,

Gordon MacLeod
Chief Executive


Cheyne Chalmers
Chief Operating Officer

COVID-19 symptoms

We know you’ve probably seen this before, but a reminder that the symptoms to watch out for include:

• a cough
• a high temperature (at least 37.5˚C)
• shortness of breath
• a sore throat
• sneezing and runny nose
• temporary loss of smell and taste
• conjunctivitis
• muscle aches
• diarrhoea and headaches

If you have any of these symptoms contact your GP or call Healthline on 0800 358 5453.

Please make sure you get tested for COVID-19 if your GP recommends it.
For more information go to

For queries contact 0800 588 222 (New Zealand) or email residentsupport@rymanhealthcare.com

How to keep in touch with us:

Your first point of contact is your village team, so if your query is urgent contact your village directly.

For less urgent inquiries please contact us on 0800 588 222 or by emailing residentsupport@rymanhealthcare.com

For residents who are online, you can find wellbeing advice at www.rymanhealthcare.co.nz/wellness

If you need counselling, you are welcome to call our OCP service on 0800 377 990. Just let them know you are a Ryman resident and the village you are from.

Handy links:




About Ryman Healthcare:

Ryman was founded in 1984 and has become one of New Zealand’s largest listed companies. The company owns and operates 43 retirement villages in New Zealand and Australia which are home to more than 12,750 residents and the company employs 6,300 staff.

Media advisory: For further information, photos, interviews or comment please contact Corporate Affairs Manager David King on 03 366 4069 or 021 499 602 or Communications Advisor Maryvonne Gray on 027 552 0767.

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