Ryman Community News


Ryman Healthcare COVID Christchurch update - 28 October

Written by Ryman Healthcare
on October 28, 2021

Dear residents and family members,

We’ve reviewed our COVID-19 precautions following the emergence of cases in the Christchurch community today.

This is disappointing news after so long without the virus, but please be assured we are well prepared for any eventualities and will be doing all we can to keep everyone safe.

Vaccination is mandatory for all our village team roles and more than 95% of our residents are vaccinated, which gives us great protection.

Temporary measures from midnight

As a precaution we will be introducing some temporary measures from midnight tonight (October 28) which we think are wise until we have more information about the cases and possible spread.

The Delta variant of COVID-19 is highly infectious, so better safe than sorry!

If all goes well these precautions should not last long, and we will lift them as soon as we can.

Care centre residents – resthome, hospital and special care

We will be closing our care centres to visitors from midnight tonight.

The only exceptions are visits to residents in end-of-life or palliative care or visits for compassionate reasons.

If you wish to arrange a visit under these circumstances, don’t hesitate to get in touch with your village team.

Serviced apartment, independent apartment and townhouse residents

Our village centres will be closed to all activities from midnight. Otherwise, life continues as normal at Level 2, apart from access to the village centre and activities programme.

Residents are free to go about their normal lives, but masks must be worn when outside of home and everyone should use the Covid-19 Tracer app or record places visited, and practice good hand washing frequently.

Resources to keep everyone healthy, busy, and safe

If you need counselling, or you are worried about someone who might be struggling, you are welcome to call our OCP service on 0800 377 990. Just let them know you are a Ryman resident or relative and where you are based.

There are a whole lot of resources available for you online, including Triple A classes, guides to making Zoom calls, and plenty of interesting games, reading, and watching material.

The links are below. On some pages you need to scroll down to see all the links.

Triple A at home: https://www.rymanhealthcare.co.nz/lifestyle/health-and-wellbeing/triple-a-home-exercises

Games: https://www.rymanhealthcare.co.nz/lifestyle/technology-and-entertainment/online-activities-and-games

Thanks once again

We are really sorry to close to visits to our care centre temporarily.

We know this is difficult for residents and loved ones, but we hope it is not for long.

Our aim is to keep everyone safe in the best way we know possible – and I’d like to thank our team and everyone in the wider community for their support.

Take care,


Cheyne Chalmers
Chief Operations Officer


COVID-19 symptoms

Symptoms to watch out for include:

  • a cough
  • a high temperature (at least 37.5˚C)
  • shortness of breath
  • a sore throat
  • sneezing and runny nose
  • temporary loss of smell and taste
  • conjunctivitis
  • muscle aches
  • headaches

If you have any of these symptoms contact your GP or call Healthline on 0800 358 5453.

Please make sure you get tested for COVID-19 if your GP recommends it.

For more information go to:



For information about locations of interest go to:



About Ryman Healthcare:

Ryman was founded in 1984 and has become one of New Zealand’s largest listed companies. The company owns and operates 45 retirement villages in New Zealand and Australia which are home to more than 13,200 residents and the company employs 6,700 team members.

Media advisory: For further information, photos, interviews or comment please contact Corporate Affairs Manager David King on 03 366 4069 or 021 499 602 or Communications Advisor Maryvonne Gray on 027 552 0767.

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