Ryman Community News


Ryman Healthcare COVID update - 1 November

Written by Ryman Healthcare
on November 01, 2021

Dear residents and family members,

There is very little change following today’s Government announcement, as we remain with Level 2 restrictions in place.

Alert Level 2: The key points

Our village care centres are open for visits. Visitors to residents in care are required to complete the usual check in procedure, have a temperature check and wear a mask or face covering, and visits are limited to two people at a time.

We encourage visits for serviced apartment residents to take place outdoors wherever possible in one of our beautiful garden areas.

This is because our serviced apartments are positioned close to our care centres and many serviced apartment residents receive care services from our team.

We understand it may not always be possible but please get in touch with the village team if you need some help facilitating this.

Please also ensure you check in, have a temperature check and wear a mask or face covering.

Village centre activities

Village centre activities under the Alert Level 2 rules must be restricted to 100 people (depending on space available) at each event and masks or face coverings will be required.

All our village amenities are available again and our village teams will manage the numbers who attend any event.

The most common query we are getting is around mask wearing. The requirements for masks for our serviced apartments and independent apartment residents are:

  • Residents are encouraged to wear masks or a face covering when inside the building in any public or communal spaces – ie: our village centres.
  • Masks or face coverings can be removed for eating, drinking and exercise. So you can take your mask off for Triple A and when eating or drinking.
  • You are encouraged to wear a mask or face covering when you are outside your home or when you cannot maintain a 2m distance from others.

Compulsory check-ins and masks

The Government has introduced mandatory scanning or check-ins in New Zealand so that everyone’s movements can be easily traced in case of a COVID-19 outbreak.

This means everyone must check in when they enter our village centres either by using the Tracer App or manually.

What’s on this week

We have another great line-up of virtual events for you this week.


Have you always wanted to learn sign language? Now’s your opportunity!

Join us online with Deaf Aotearoa as they teach the basics of New Zealand sign language vocabulary and some common phrases.

It’s the perfect opportunity to learn how to communicate with the deaf community in a fun and relaxed environment.


Tune in for a customised approach to yoga which allows each individual to connect to their body, mind and spirit through conscious movement and mindfulness. Lisa Tregenza embraces those new to yoga with Hatha inspired movement with a focus on alignment while providing extension for those with a little more experience.

The Great Ryman Christmas Bake Off

The Ryman Resident Experience team has joined with celebrity chef Allyson Gofton to bring you the Great Ryman Christmas Bake Off. The challenge is to create a sweet or savoury Christmas themed baking masterpiece. There is no limit to how many entries to submit so this is your opportunity to go all out with your creativity and presentation.

Virtual book club

Calling all avid readers! We’re gauging interest in a virtual book club to connect residents across our villages who have a passion for reading. Please see flyer for more details.

Resources to keep everyone healthy, busy, and safe

If you need counselling, or you are worried about someone who might be struggling, you are welcome to call our OCP service on 0800 377 990. Just let them know you are a Ryman resident or relative and where you are based.

There are a whole lot of resources available for online, including Triple A classes, guides to making Zoom calls, and plenty of interesting games, reading, and watching material.

The links are below. On some pages you need to scroll down to see all the links. Take your time and look around.

Triple A at home: https://www.rymanhealthcare.co.nz/lifestyle/health-and-wellbeing/triple-a-home-exercises

Games: https://www.rymanhealthcare.co.nz/lifestyle/technology-and-entertainment/online-activities-and-games

Please feel free to ask our village team to clarify anything that is not clear.

Thanks for all your cooperation and support for our teams.


Cheyne Chalmers
Chief Operations Officer


COVID-19 symptoms

Symptoms to watch out for include:

  • a cough
  • a high temperature (at least 37.5˚C)
  • shortness of breath
  • a sore throat
  • sneezing and runny nose
  • temporary loss of smell and taste
  • conjunctivitis
  • muscle aches
  • headaches

If you have any of these symptoms contact your GP or call Healthline on 0800 358 5453.

Please make sure you get tested for COVID-19 if your GP recommends it.

For more information go to:



For more information about locations of interest go to:



About Ryman Healthcare:

Ryman was founded in 1984 and has become one of New Zealand’s largest listed companies. The company owns and operates 45 retirement villages in New Zealand and Australia which are home to more than 13,200 residents and the company employs 6,700 team members.

Media advisory: For further information, photos, interviews or comment please contact Corporate Affairs Manager David King on 03 366 4069 or 021 499 602 or Communications Advisor Maryvonne Gray on 027 552 0767.

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