Ryman Community News


Ryman Healthcare COVID update - 6 September

Written by Ryman Healthcare
on September 06, 2021

Dear residents and family members,

New Zealand – outside of the Auckland region – moves to Alert Level 2 from 11.59pm on Tuesday September 7.

This is great news with our village care centres reopening for visits, but we will continue to take a cautious approach.

In this update we will set out what this means at our villages. There will be more freedom but there are still a few details to work through.

In the meantime we have the usual deliveries and Happy Hour in a Bag lined up for our residents this week, plus a whole load of events lined up this week to keep everyone happy and entertained.

We’re delighted to reveal this includes a quiz with Shaun Wallace from The Chase. So read on!

Alert Level 2: The key points

Just a quick reminder of what Level 2 means for us.

Our village care centres will reopen, but visitors to residents in care will be required to complete the usual check in procedure, have a temperature test and wear a mask, and visits will be limited to two visitors at a time.

Visitors to our serviced apartment residents will be required to check in and have a temperature test and wear a mask.

Village centre activities

We can resume village centre activities but under the new Alert Level 2 rules these must be restricted to 50 people at each event and masks will be required.

These are new rules and we are working through how this will work at each village, so your village team will let you know what’s happening and when each activity returns.

Please bear with us as we work through this with our teams.

What’s on this week

Our serviced apartment and independent residents will receive their usual milk, bread and bikkie deliveries.

We have also arranged for some special entertainment via Zoom. Remember to check out the link https://www.rymanhealthcare.co.nz/coronavirus-updates/zoom-how-to on ‘How to Zoom’ if you need help with access.

Residents can look forward to:


Are you brain savvy? Join a free Alzheimers New Zealand seminar at 6pm on Tuesday September 7 to learn everything you need to know about ways to keep your brain healthy. September is World Alzheimers month and this seminar features leading researchers, including Dr Ngaire Kerse and Sir Richard Faull.


On Wednesday September 8 at 10.30am share a chat with celebrity chef Simon Gault. Simon Gault – The man behind the apron – will include a chat about his career – all the highs and lows and the bits in between.


All will be revealed on Thursday September 9 at 3pm in the finale of the of the Ryman COVID Cupboard Challenge.

Join Celebrity Chef Brett McGregor as he cooks the winning recipe chosen from resident entries in a live Zoom cook show.


On Friday September 10 at 4pm Shaun Wallace from The Chase will be your host for our Happy Hour quiz.

Do you think you have what it takes to beat The Chaser?

Shaun will also answer your questions after the quiz.

The quiz is over Zoom, and there are some extra logistics required to take part in the online competition.

Resources to keep everyone healthy, busy, and safe

If you need counselling, or you are worried about someone who might be struggling, you are welcome to call our OCP service on 0800 377 990. Just let them know you are a Ryman resident or relative and where you are based.

There are a whole lot of resources available for online, including Triple A classes, guides to making Zoom calls, and plenty of interesting games, reading, and watching material.

The links are below. On some pages you need to scroll down to see all the links. Take your time and look around.

Triple A at home: https://www.rymanhealthcare.co.nz/lifestyle/health-and-wellbeing/triple-a-home-exercises

Games: https://www.rymanhealthcare.co.nz/lifestyle/technology-and-entertainment/online-activities-and-games

A new life at Level 2!

This is great news, but we will continue to take every precaution to keep COVID-19 out.

Thanks for all your cooperation since this latest emergency began on August 17, we couldn’t do it without your help.

And a huge vote of thanks – as always - also to our fantastic team.


Gordon MacLeod
Chief Executive


Cheyne Chalmers
Chief Operations Officer


COVID-19 symptoms

Symptoms to watch out for include:

  • a cough
  • a high temperature (at least 37.5˚C)
  • shortness of breath
  • a sore throat
  • sneezing and runny nose
  • temporary loss of smell and taste
  • conjunctivitis
  • muscle aches
  • headaches

If you have any of these symptoms contact your GP or call Healthline on 0800 358 5453.

Please make sure you get tested for COVID-19 if your GP recommends it.

For more information go to:



For information about locations of interest go to:



About Ryman Healthcare:

Ryman was founded in 1984 and has become one of New Zealand’s largest listed companies. The company owns and operates 43 retirement villages in New Zealand and Australia which are home to more than 12,750 residents and the company employs 6,300 staff.

Media advisory: For further information, photos, interviews or comment please contact Corporate Affairs Manager David King on 03 366 4069 or 021 499 602 or Communications Advisor Maryvonne Gray on 027 552 0767.

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