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Delivering the difference

It takes a huge effort to ensure that our villages work, and our village staff are essential to ensuring we keep our promise of delivering an experience good enough for mum, or dad. From housekeeping, catering and gardening, to maintenance and everything in between, our teams make sure our residents are well catered for and the village environment continues to be somewhere they are proud to live.

Along with making sure all our services are seamless, many of our village staff interact with our residents daily. They ensure there are plenty of activities on offer and our residents are never far away from a friendly face. Often living locally our village staff also help us form a strong connection to our local communities.

The role families within our village staff department include:


  • Village management
  • Housekeeping
  • Laundry
  • Kitchen staff including chefs
  • Gardening
  • Maintenance
  • Activities
  • Administration
  • Hospitality

Staff stories